hubster.org

The premise

Most non-profits run their newsletter, their donor list, their event signups, and their year-end appeal across four different tools — none of which talk to each other, and all of which charge per seat. Hubster collapses that stack into one CRM where AI does the drafting, segmenting, and follow-up, and a human only steps in when the relationship calls for it.

One CRM, built AI-first instead of AI-bolted-on, priced for a development director — not an enterprise sales team.

What launches first: newsletters that actually move

• Donor + subscriber list in one record. No more reconciling Mailchimp against a donor spreadsheet. Every contact is one record with giving history, open history, and a relationship summary.
• AI-drafted newsletters. Feed it your tone, your wins, and your ask. It drafts the issue. You review, edit, send.
• Smart segments. "Lapsed donors who opened the last three issues but haven't given in 18 months" is one query, not a CSV pipeline.
• Send + track + follow up. Delivery, opens, clicks, replies — and an AI that proposes the right follow-up for each cluster.
• Honest exports. Your list is yours. Full CSV, full API, no lock-in.

What's coming after launch

• Workflow generation. Describe a campaign in plain English ("a six-week year-end appeal with three reminders and a thank-you sequence"). Hubster scaffolds the steps, the messages, the conditions, and the exits. You approve, then it runs.
• Dynamic forms. Donation intake, event RSVP, volunteer signup, post-event surveys — all auto-routed into the same contact record. Forms that adapt based on who's filling them out.
• Content offers. Gated ebooks, impact reports, donor briefings. Drop a PDF, get a landing page, a form, a fulfillment email, and a follow-up sequence — generated end to end.
• Donor relationship intelligence. AI that reads giving patterns, surfaces lapsed-donor risk, drafts personalized outreach, and queues a major-gift conversation when the timing's right.
• Event + appeal management. Multi-channel campaigns (email + SMS + direct mail prep) coordinated from one place.

AI-first, with humans in the loop where it counts

Most CRMs treat AI as a feature you toggle on. Hubster is built the other way around: every record, every list, every workflow assumes an AI agent is the first reader. The AI drafts the email, segments the list, proposes the next step, and drafts the response.

For the actions where the relationship matters — a major-donor outreach, a thank-you call to a longtime supporter, the language of a sensitive ask — Hubster routes the work to a human-in-the-loop queue with full context. You review, you approve, you send. The AI handles the volume; you handle the moments that need a human signature.

Stands alone. Pairs deeply with honorflight.app.

Hubster is a complete CRM on its own — bring any non-profit, plug in your list, and you're running. No second product required.

For hubs already running honorflight.app, Hubster ships a first-party integration: not a Zapier glue layer, not a periodic CSV sync, but one shared contact across both products. A Veteran's application status, flight assignment, and guardian relationship live next to their giving history, newsletter engagement, and donor segments — in the same record, updated in real time, with the same permissions.

Together, the two products give a Honor Flight hub end-to-end coverage: applications and flight operations on the honorflight.app side, donor cultivation and supporter communication on the Hubster side, one source of truth across both. Sister-product, not third-party.

Status

Pre-launch. We're picking 5–10 design partners — non-profits with an active newsletter, a real donor list, and a small enough team that one person wears at least three hats. If that's you, the waitlist is the way in.